TERMS OF SALES

These Terms of Sale govern all purchases made on www.indiabotanicals.com (“the Site”) and form an agreement between you (“the Customer”) and India Botanicals (“we”, “our”, “us”).

By placing an order on our Site, you agree to these terms in full.

 

1. Product Availability

All products are handcrafted in small batches to ensure quality and freshness. Availability may vary, and products offered on our Site are subject to change without notice.

If an item becomes unavailable after your order is confirmed, we will notify you promptly and offer an alternative or a full refund.

 

2. Pricing

 All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Shipping fees, if applicable, are calculated at checkout and displayed before you confirm payment.

We reserve the right to modify prices at any time, though confirmed orders will not be affected.

 

3. Payment

Payment must be made in full at the time of purchase.

We accept major debit and credit cards, UPI, and other secure payment options as listed at checkout.

All transactions are processed through trusted payment gateways to ensure your information remains protected.

  

4. Order Confirmation

 Once your order is placed, you will receive an email confirming receipt.

A second notification with tracking details will follow once your package has been dispatched.

If you do not receive a confirmation within 24 hours, please contact our team at care@indiabotanicals.com.

 

5. Shipping & Delivery

 All orders are processed within 3–5 business days, excluding weekends and public holidays.

We ship directly from our studio, and delivery timelines may vary depending on your location.

You can read our detailed Shipping & Delivery policy [here].

 

6. Returns & Exchanges

 Due to the nature of skincare products and for reasons of hygiene and safety, we do not accept returns or exchanges once a product has been opened.

If your order arrives damaged or incorrect, please write to us at support@indiabotanicals.com within 48 hours of receipt with your order number and images of the issue.

We will assess and resolve the matter as swiftly as possible.

 

7. Intellectual Property

All content on this website — including text, images, design, and product formulations — is the exclusive property of India Botanicals and protected under applicable copyright laws.

Any reproduction, modification, or distribution without prior written consent is prohibited.

 

8. Limitation of Liability

India Botanicals shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

All products should be used as directed. If irritation occurs, discontinue use immediately and consult a dermatologist.

  

9. Governing Law

These Terms of Sale and any disputes arising from them shall be governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction of the courts in New Delhi.

 

10. Contact

 For any questions or clarifications regarding these terms, please write to us at:

📧 support@indiabotanicals.com

 

India Botanicals

From plants to skin.