Each India Botanicals order is prepared with care and intention.

Our collection is produced in small batches, hand-filled, and shipped directly from our studio to preserve freshness and integrity.

We ask for your patience as your package makes its way to you. Delivery times may vary depending on your location and courier schedules. For faster delivery, we offer expedited shipping at an additional cost.

Once your order is ready to leave our studio, a tracking link will be shared with you via email. We recommend keeping an eye on the link to stay informed of your package’s journey. In some regions, tracking updates may be limited depending on local courier availability.

India Botanicals takes utmost care to ensure your order reaches you safely. However, we cannot be held responsible for delays caused by courier issues, customs inspections, or other factors beyond our control. Certain international customs authorities may open packages for inspection — we appreciate your understanding in such instances.

For any questions or special requests regarding your shipment, please reach out to us at support@indiabotanicals.com — we’ll be happy to assist you.

 

RETURNS AND EXCHANGES

 

Every India Botanicals product is created in small batches and hand-filled to ensure quality, freshness, and authenticity. Due to the nature of our formulations and our commitment to maintaining product integrity, we are unable to accept returns or offer exchanges once an order has been shipped.

 

We encourage you to review all product details carefully before purchasing, and to reach out to us with any questions about ingredients, textures, or usage — our team is always here to guide you.

 

In the unlikely event that your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery at support@indiabotanicals.com with your order number and photographs of the package. We will review and resolve the issue promptly.

 

Each concern is handled personally and with care — because every experience with India Botanicals should feel as considered as the products themselves.